Shipping Policy

Last Updated: 18/08/2025

At Damodaram Enterprise, we are committed to ensuring your orders reach you safely and on time—whether within India or across the globe. Please review our detailed shipping guidelines below.

Shipping Within India

Order Processing

  • Orders are packed on the next working day after confirmation.
  • Dispatch follows the next working day.
  • Orders placed on Sundays, public holidays, or during sales/promotions may experience slight delays.

Estimated Delivery Time

  • Typically delivered within 1–14 days, depending on your location and distance from Surat.
  • Actual delivery may vary due to courier schedules, regional factors, or unexpected disruptions.

Free Shipping Offer

  • Free shipping is available on all prepaid orders above ₹999 (within India only).

Dispute Resolution Timelines

  • Non-receipt claims must be reported within 7 days from the delivery date shown in tracking.
  • “Delivered but not received” claims must be reported within 3 days of the delivery status.
    • We cannot assist with claims made beyond these timelines.

International Shipping

We proudly ship worldwide and are continually expanding our reach.

Delivery Timeline

  • Estimated delivery: 2–4 weeks, depending on your country, customs processing, and location relative to Mumbai.

Shipping Charges

  • Shipping rates are calculated at checkout based on order weight.
  • Charges begin from 1 kg, increasing per additional kilogram.
  • For cost efficiency, we recommend consolidating orders to make the most of each shipment.

Customs & Import Duties

  • Customs rules vary by country.
  • The customer is responsible for coordinating with local customs and bearing any import duties or taxes levied.

Important Delivery Guidelines

Damaged Parcels

  • Do not accept visibly damaged parcels.
  • If you do accept it, note the damage clearly on the delivery slip before signing.

Unboxing Video – Mandatory

To raise a claim for any of the following, a complete unboxing video is required:

  • Damaged products
  • Missing items
  • Tampered packaging

The video must start before opening the package and clearly show the full unboxing process.
Claims without a valid unboxing video will not be eligible for investigation, replacement, or refund.

For any shipping-related questions or concerns, feel free to reach out to us at:

📞 Damodaram Enterprise Customer Care: +91 99243 01798